The order of things: what we ask for, how we check it, what we cut, and how long a dated entry usually stays up before it gets an update.
Most entries start as a text message or a photo taken in a driveway. Here is the full route a submission takes before it appears next to a suburb name, and where things can slow down.
A name, a suburb, roughly when the job happened, and what was quoted versus what you paid. A photo of the van, the shopfront or the finished work helps more than a long write-up. Voice notes are fine.
Someone reads it and looks for the details that make an entry useful: dates, job type, whether the quote held, and whether the trader was told this would be published. Vague or anonymous claims without a date usually get a follow-up question instead of a post.
For anything critical, we contact the business and give them room to respond. That reply is published alongside the entry, unedited apart from length. This is the slowest stage and can add a few days.
Entries go under a suburb and a category: home repairs, pest control, cleaning, tyres and servicing, childcare, takeaway, phone repair. Nothing moves up because a business asked nicely. There is no paid placement and no badge to buy.
Every entry carries the month it happened, so you can tell a two-year-old job from last week's. Photos are posted as sent, cropped only. If a business changes hands or closes, the entry stays up with a note.
If the same trader comes back for a second job, or a fault shows up three months on, send an update. Follow-ups are attached to the original entry rather than posted as a fresh one, so the history stays in one place.
Two limits worth knowing before you send anything. We do not verify licences or insurance, and we do not mediate disputes. What we publish is a dated account from one household, not a guarantee for the next. If you want to see how a finished entry reads, start with the emergency plumber write-up from Kildare Road, or send your own details through the contact page.
Every entry on RHH Blacktown starts with someone sending in what happened. If you have a question about a listing, a correction to a dated review, or details from a job you want added, here is how that conversation usually goes and how long a reply takes.
Best for photos of a shopfront or van, invoices you want checked, and longer accounts of a job. Attach what you have and we will read it in order.
info@rhhblacktown.comWeekdays only, and it is a small team. Short calls about a suburb, a category or a review that looks out of date are fine.
0182479537Written notes and printed receipts are welcome. Nothing is returned, so send copies rather than originals.
51893 Venter Trafficway
Port Nompumelelo, NW 0100
Questions about how a review is written, what we accept and what we leave out are covered on the FAQ page, along with contact details if you would rather start there.
Every entry on this board follows the same path: someone local sends in what happened, we check the dates and the job type, and it goes up with the suburb attached. Nothing is ranked by who paid us, because nobody does. Here is what that means when you are the one about to book.
If you have used someone decent lately, the details you send help the next household skip the guesswork. Start with the contact page or read a full example on the Kildare Road plumber entry.
Each summary states the figure given on the phone and the figure on the invoice, so you can see whether the number held or crept up once the job started.
How long the callout took, how many people turned up, and whether the work ran into a second visit. Useful when you are juggling a shift or a school pickup.
Blacktown, Marayong, Doonside, Seven Hills and the streets around the station. A good mechanic in one postcode is not always worth the drive from another.
Every entry carries the month it happened. Crews change hands, kiosks move, a good run of work can go downhill in a year. You can see how recent the account is.
Late arrivals, cash-only counters, a queue that ran past an hour on a Saturday. We publish the complaints alongside the praise, because that is usually the bit you actually need to plan around.